We have identified an issue with our core transit provider where one of our major transit uplinks from them has failed. We run a redundant network where other links now take up this traffic, however this is based on using multiple transit links and so with one removed, this places our network at risk as some redundancy has been removed and further failures could impact our network. Our transit provider is currently investigating this matter for us as a matter of priority.
Provider Update:
We have had a hardware fault on one of the networking devices in our infrastructure. We currently have a engineer onsite diagnosing the fault and will take remedial action to either bring the device back online or replace the hardware if required.
Provider Update 17:00:
Notification of Emergency Maintenance – Advisory Only
As part of our ongoing commitment to provide a quality service to our customers, we will be carrying out maintenance on our network.
Planned activity: Emergency Maintenance to be carried out to replace core networking equipment and restore full redundancy. Impact of activity: The work will result in an “at risk” status, with the potential for intermittent connectivity and/or performance during the duration of the maintenance window Sites affected: Vantage DC, Celtic Technology Centre, Celtic Way, Celtic Lakes, Newport NP10 8BE Maintenance Date: Friday 4th March 2022 Maintenance Time: 18:00 – 23:59
Our network engineers will ensure that the maintenance is completed and service restored as quickly as possible.